Highlands Ranch Orthodontics (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://highlandsranchorthodontics.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Privacy Notice – SMS Communication Compliance
Data Collection and Use
Highlands Ranch Orthodontics may collect personal information, including your name, email address, and phone number, when you provide it to us through our website, in-office forms, or other communication channels. If you provide your mobile number, you consent to receive SMS messages from us regarding appointment reminders, treatment updates, promotions, and other relevant notifications.
Consent and Opt-In for SMS Messaging
By providing your mobile number, you expressly consent to receive text messages from Highlands Ranch Orthodontics. These messages may include appointment confirmations, follow-ups, practice updates, and promotional offers. Message frequency may vary. Standard message and data rates may apply.
You can opt in to receive SMS messages through:
Completing an online or in-office registration form
Checking an opt-in box on our website or patient portal
Confirming via a double opt-in SMS verification message (if applicable)
How We Use Your Information
We use your phone number solely for the purpose of providing important updates related to your orthodontic care, appointment scheduling, and occasional promotional content. Your phone number will not be sold, rented, or shared with third parties for marketing purposes. However, we may share it with trusted third-party service providers who assist in delivering SMS communications on our behalf, under strict confidentiality and compliance agreements.
Opt-Out Policy
You can opt out of receiving SMS messages at any time by:
Replying “STOP” to any text message you receive from us
Contacting our Highlands Ranch office at (303) 791-2021 or our West Littleton office at (303) 228-0802
Updating your communication preferences in our patient portal (if applicable)
After opting out, you will no longer receive SMS messages from Highlands Ranch Orthodontics, except for responses confirming your opt-out request.
Data Security
We implement administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, or misuse. Our SMS communications are conducted through secure platforms that comply with industry standards and data privacy laws.
Data Retention and Deletion
We retain your contact information only as long as necessary to provide services. If you wish to have your mobile number removed from our database, please contact us at one of our offices. We will handle your request in accordance with applicable laws.
Changes to This Policy
Highlands Ranch Orthodontics reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of those changes.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages visited before and after accessing the Site.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
USE OF YOUR INFORMATION
We may use information collected about you via the Site to:
Administer sweepstakes, promotions, and contests
Assist law enforcement and respond to subpoenas
Deliver targeted advertising, emails, and newsletters
Enable user-to-user communications
Improve our services and website usability
Send appointment and practice updates
DISCLOSURE OF YOUR INFORMATION
Your information may be disclosed:
To comply with legal obligations
To trusted third-party service providers
With your consent for marketing purposes
In public postings, like comments or reviews
TRACKING TECHNOLOGIES
We may use cookies, web beacons, tracking pixels, and other technologies to customize the Site and improve your experience.
Internet-Based Advertising
We may use third-party software and tools for ads and remarketing services. To opt out, visit:
Website Analytics
We may use third-party analytics vendors to analyze usage and traffic. You are encouraged to review their privacy policies and adjust settings accordingly.
THIRD-PARTY WEBSITES
The Site may contain links to third-party websites. We are not responsible for their content or privacy practices.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical safeguards to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection.
OPTIONS REGARDING YOUR INFORMATION
Emails and Communications
If you no longer wish to receive communications from us, you may opt out by contacting us using the information below.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Highlands Ranch Orthodontics
Highlands Ranch Location
1420 W. Canal Court. Suite 200
Littleton, CO 80120
(303) 791-2021
West Littleton Location
13402 W Coal Mine Ave #220
Littleton, CO 80127
(303) 228-0802
